Moonshiners Club

Introducing the Moonshiner Concierge membership

MOONSHINERS CONCIERGE

What is a Moonshiner membership?

This boutique-level service prioritizes speed, quality, client experience, and convenience by enrolling a limited number of members so we can provide an unparalleled RV service experience.
Download the full membership details PDF to learn more about the benefits.

We all know owning an RV can be an adventure. After helping over 100,000 customers since 1996, we know how to help owners get more enjoyment from their coaches, and that is why we created the Moonshiner membership.

Members have direct access to our team 24/7, each coach is extensively documented with service history and photos, and your RV is supported, maintained, and serviced by Blue Moon.

RV ownership has grown quickly while repair capacity stays limited, with many shops booking 3-6 months out. Our concierge model was built so our loyal members can access support when they need it most.

Memberships are intentionally limited. Even if inflation rises, your membership price does not. Founding members also receive additional enrollment-time benefits, with offerings expanding based on member feedback every year.

Apply For Our Moonshiners Program

FREQUENTLY ASKED QUESTIONS

Common Questions About

Moonshiners Concierge

What is the Moonshiners Concierge membership?

Moonshiners is Blue Moon's boutique concierge membership for RV owners who want priority support, convenience, and a higher-touch service experience.

Why are memberships limited?

We intentionally limit enrollment so we can maintain response speed, quality standards, and direct member support.

Does this membership help with trip-related issues?

Yes. Members receive direct support and detailed coach documentation that helps us troubleshoot faster when issues arise during travel.

How do I apply for Moonshiners?

Complete the Moonshiners application form on the membership page and download the benefits PDF for full program details.

What are Blue Moon RV's business hours?

We know that RV adventures don't always stick to a 9-to-5 schedule. While our physical shop operates from 8:00 AM to 5:00 PM, Monday through Friday, we provide several ways to get the help you need when the unexpected happens.

How can I reach Blue Moon RV after hours?

If you encounter an issue during the evening or over the weekend, you can reach out to us via our dedicated text line.
* Text Us: 888-823-1160

* Response Time: Messages sent after hours are queued for our team. You can expect a return text starting at 8:00 AM the following business day (or Monday morning for weekend inquiries).

What is the 24/7 Peace of Mind: The Moonshiner Program?

For travelers who want a higher level of accessibility and immediate support, we offer our exclusive Moonshiner Membership.
This program is designed to provide ultimate peace of mind while you are on the road, offering:

* 24/7 Technical Support: Skip the wait and get direct access to our team of experienced technicians at any hour of the day or night.

* Real-Time Troubleshooting: Many common RV "emergencies" can be resolved over the phone with the right guidance. Our experts can help you troubleshoot systems in real-time to get your trip back on track.

* Priority Assistance: Membership ensures that no matter where you are in the country, you have a professional technician in your back pocket.

Which after-hours contact option is right for me?

If your issue is non-urgent, our text line is a great way to "get in line" for a morning response. However, if you frequently travel off the grid or want to ensure you are never stranded by a technical glitch, ask us about joining the Moonshiner Program today.

Interested in becoming a Moonshiner? Send us a message or ask our service advisors for more details during your next visit!